Siena AI

Empathic AI customer service that's almost human
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Siena AI is the first-of-its-kind autonomous platform that combines the best of human empathy and intelligent automation to transform how brands engage with customers.

Siena handles over 80% of daily customer interactions, taking the loads off teams while making customer experiences feel magical.

Siena understands context, is capable of handling complex intents, executing workflow while  reasoning and taking actions with human accuracy.

Siena unifies your brand voice across all channels, and still also capable of crafting channel-specific AI personas with ease.

"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience