ReturnGO

Streamline your post-purchase workflow
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Please contact ReturnGO for details.

Streamline your returns and exchange process with ReturnGO, a post-purchase platform designed for eCommerce businesses. When integrated with Gorgias, ReturnGO instantly creates support tickets when customers request returns or exchanges through your branded return portal. This keeps your customer service team updated on return statuses in real-time, saving them time and effort.

The integration also logs all return details in the helpdesk system, so agents can quickly reference information to resolve issues faster. Automating the returns process also enables you to provide better and faster customer service by taking a lot of the manual workload off your team.

Connect ReturnGO with your Gorgias account to streamline your return communications, reduce your team's workload, and provide a seamless customer returns experience.

Consolidate all RMA details in one place to easily provide accurate responses to customer inquiries.

Automate ticket workflows to save time and effort for your customer service team and improve the customer experience.

Simplify the returns and exchanges process so that your team doesn't have to handle return requests manually.

"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience