Frate Returns & Recommerce

Automated returns app featuring one-click exchanges & refunds.
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Please contact Frate for details.

Our fully automated returns management software/app is optimized to reduce costs, emissions, and operational complexity with returns. Our app features one-click exchanges, automated refunds, peer-to-peer returns, and image verification.

Image verification for return items helps businesses assess quality, decide on restocking or disposal, and reduce costs.

Automate returns, including peer-to-peer or traditional returns allowing merchants to focus on other parts of the business.

Fully customize your returns portal branding, shipping rules and analytics to streamline the returns process.


"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience