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Aircall

Increase productivity and efficiency, get more insights.
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Phone
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Integrate your Aircall phone system with Gorgias in just a few clicks. With the Gorgias - Aircall integration you can easily stay in touch with all your customers. Save call details and keep track of all your customers' interactions.

View your customer data in Aircall Dialer thanks to Insights cards. The displayed information includes the customer's name, email, notes from Gorgias.

Automatic ticket creation for every call ensures no interaction is missed. New or existing customers are added to Gorgias, keeping your team organized.

Automatically sync Aircall tags and agent-selected tags as well as call comments with Gorgias tickets.

"Customers can self-serve for 60% of interactions, which means our team has more time to focus on tickets that need human attention."
Molly Wallace Kerrigan
VP Marketing
"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations."
Sindi Melgar
Customer Service Manager
"I believe that AI combined with human agents is the future—that’s where we’re going to see perfect customer experience."
Tosha Moyer
Senior CX Manager
"Customers like that the discount code is coming from what looks like a chat. It's the most successful of all of our campaigns."
Mia Chapa
Sr. Director of Customer Experience

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